General Visitor Terms
You acknowledge that our website, links, and files are designed for English speakers and you are responsible for the comprehension of our website, links, and files.
You agree that anything you see on this site is owned either by EA Coders LLC or other 3rd party authors.
You agree that everything contained in this website is copyrighted material of EA Coders LLC and other 3rd parties and may not be reproduced or changed without receiving explicit written permission.
You agree that you will not try to damage, steal, or alter the source code of any part of our website.
You agree that you are legally allowed to use this site.
You agree that EA Coders LLC is not responsible for anything you do on this site.
You agree that you will report any illegal activities done on this website to the proper authorities, if necessary.
You agree that we can and will report any illegal activities done on this website to the proper authorities.
You agree that we have the right to disclose your personal information if reports of harassment or any other illegal activity occurs using any part of our website.
You agree that EA Coders LLC reserves the right to ban users for any reason we see fit at any time.
You agree that we are not responsible for any trades you make in the Forex market and that trading in the Forex market is done at your own free will.
You agree that the programs, signals, articles, charts, or any other Forex related material on this website are to be used at your own will and we will not be held responsible for losses you may incur in trading.
You acknowledge that Forex trading is very financially risky.
You agree that you will defend and hold harmless EA Coders LLC against any claims, actions, or demands.
You acknowledge that we will never ask for any personal information other than what is necessary to complete an order.
You acknowledge that by submitting any personal information to us that we will never share, give away, or sell your personal information to any 3rd parties unless it becomes legally mandatory for this to be done.
This site may contain dynamically updated content and links. We have no control over all the content and links on this website and can not ensure they will not be offensive or objectionable to you. We will, however, remove content or links that are inappropriate as we become aware of them.
Membership Terms
You acknowledge that we do not require any personal information from you other than what is necessary to provide you with the membership benefit you request.
You acknowledge that your membership is tied to your email address. If you change your email address after becoming a member or if you lose access your old email address, we will need to know your previous email address and/or a payment reference number in order to know who you are. Your new updated email address will then be tied to your membership instead.
You acknowledge that we do NOT run a newsletter or email subscription and your email address will only be used for the sole purpose of communicating with you related to your membership benefits.
You acknowledge that receiving membership benefits is not automated. All membership benefits are processed manually by a real human. Therefore, there will be some delay time involved. We strive to reply to everyone in a fast manner which is usually less than 12 hours. However, it may take up to 24 hours if there are unforeseen problems, technical issues, or other factors.
You acknowledge that there is no members-only back office or portal you will be able to log into. All membership communications will take place via email.
You acknowledge that there is no expiration date to your membership. It will be considered valid for the life of the company and/or life of the EA Coders LLC owned websites.
You agree with the NO REFUND policy for your paid membership.
You agree not to initiate a chargeback with your bank related to your paid membership.
You agree to ask any questions related to membership benefits before paying.
You agree that a paid membership does not guarantee we will accept coding jobs from you. We may still decline coding jobs at our sole discretion based on current workload, the feasibility of the requested job, or other factors.
You agree that a paid membership is an intangible item and all membership benefits will be delivered electronically via the internet.
You agree that becoming a member requires a one-time payment to EA Coders LLC which is done according to your own free will.
You agree that we may change the membership fee at any time without prior notice. In such a case, if you are already a paid member, this will not affect you.
You agree that we may add or remove membership benefits without any prior notice.
You agree that we may need to change membership terms periodically as the need arises.
You agree that it is your responsibility to check for the current up-to-date membership terms at https://www.eacoders.com/members.html
You agree that under no circumstances will we be held liable for any damages or losses you incur by becoming a paid member and/or utilizing any membership benefits.
You agree that paid membership is meant for adults at least 18 years of age.
You agree that paid memberships are not transferrable from person to person.
You agree that membership benefits shall not be shared with or given away to non-members. This includes, but is not limited to, sharing free indicators with non-members. All membership benefits are meant solely for the paid member.
You agree that a paid membership does not entitle you to break any existing rules or terms on any of the EA Coders LLC owned websites.
You agree that you may terminate your membership at any time by requesting it. In such an event, you agree there will be NO REFUND sent to you.
You agree that in severe cases, we may be forced to terminate the membership of problematic members. This will only be done as a last resort, but at our sole discretion. Some examples of when this may happen include, but are not limited to, hacking attempts, blatant disgard for terms, or any illegal activities.
Privacy Policy
You acknowledge that we will never ask for any personal information other than what is necessary to complete an order.
You acknowledge that our website does not use deceptive tactics to collect any of your personal information whatsoever.
You acknowledge that our website does NOT use cookies.
This website is GDPR, CCPA, ePrivacy, and PECR compliant.
You acknowledge that any personal information submitted to us is done at your own will.
You acknowledge that by submitting any personal information to us that we will never share, give away, or sell your personal information to any 3rd parties unless it becomes legally mandatory to do so.
This site may contain dynamically updated links to other web sites and files. We have no control over the privacy policies or activities of 3rd party websites, links, or files and therefore will not be held responsible for any of their actions.
Customer Responsibilities (for coding jobs)
You acknowledge that our service, support, and programs are all meant for English speakers and you are responsible for the comprehension of our service, support, and programs.
It is the duty of the customer to provide complete and accurate information in writing regarding the desired programming needs. We must receive the details and requirements in writing via email, file download, fax, or postal mail.
If our programming will depend on 3rd party programs, including but not limited to, custom indicators or DLL, then it is the customer's responsibility to completely test these 3rd party programs before contracting us for the job. We will not be held responsible for repainting, faulty, or malfunctioning 3rd party programs.
All details and requirements must be provided as full and final before we start on the job. Any extra details, requirements, or changes that are submitted after we already started or completed the job may not be granted unless a fee is charged and paid for by the customer. Any fees will be charged at our sole discretion based on our current work load, complexity of the changes, and relationship with the customer.
It is the responsibility of the customer to submit clear and precise instructions in the English language. We will not be responsible for any misunderstanding caused by incomplete or inaccurate instructions sent to us and we may charge accordingly for any additional reprogramming that may be required if this were to happen.
It is the duty of the customer to send to us all external programs, such as custom indicators, that may be needed for the completion of our programming. We may contact the customer in cases of insufficient information, so that all concerns and/or questions may be addressed. In the event this is needed, the customer will be required to answer our questions in detail and in the English language.
It is the responsibility of the customer to perform extensive testing of the delivered program to ensure that it is functioning according to specifications. We perform basic quality control procedures and basic testing before delivery. All extensive testing is the responsibility of the customer.
All problems or bugs must be reported within 14 calendar days starting from the day we deliver the last program. We consider 14 calendar days sufficient enough time for most programs to be tested and for us to be made aware of any problems or bugs that may exist. This 14 day notification deadline is in place to keep our support and programming staff running efficiently and on time. If within 14 calandar days, a problem is reported and it is due to a fault of our own, then an update will be delivered and the 14 days will restart. After the 14 calandar day limit has passed without receiving any problem reports, we will automatically consider the job as finished and we may, at our sole discretion, charge a fee to investigate and/or work on the program again. Certain programs are more complex and may take longer than 14 days to test. In this case, a waiver to the 14 days can be made before the job begins if it is agreed to by both parties. A waiver to the 14 day limit may, at our sole discretion, be subject to an extra fee due to the extended support that would be required.
It is the duty of the customer to provide evidence in the form of logs, settings, screenshots, or other detailed information when reporting errors or bugs.
A Non-Disclosure Agreement (NDA) contract is optional and not required. However, if a customer wants this type of contract to supplement this 'Terms' page, then it is the responsibility of the customer to supply, sign, and return a Non-Disclosure Agreement (NDA) before a job begins.
A separate written contract is optional and not required. However, if a customer wants this type of contract to supplement this 'Terms' page, it is the responsibility of the customer to supply, sign, and return a separate written contract before a job begins.
It is the duty of the customer to always act professional and polite when sending us communications. Any violent, hateful, slanderous, harmful, or disrespectful communications received from the customer will not be tolerated and will be considered as a breach of the 'Terms'.
Scope of Work (for coding jobs)
You acknowledge that our work will include only the agreed to instructions received from a customer prior to payment.
You acknowledge that our work will include only the agreed to work that has been quoted and paid for by a customer.
You acknowledge that it will not be our job to fix 3rd party programs that we did not originally make unless it is specifically agreed to before the job starts.
You acknowledge that it will not be our job to fix your program if there has been changes made to the Metatrader platform or the MQL language that take effect after we deliver a customer's program. We have no control over when, how, or what MetaQuotes decides to change in the Metatrader platform, Metatrader builds, or MQL language.
You acknowledge it is not our job to guess or predict information related to a problem or error that exists with a customer's program. For any problem report, we need supporting information that will assist in the investigation and/or debugging process. This supporting information may include logs, settings, screenshots, and a description of the problem.
You acknowledge that unless it is specifically requested before a job starts, we will only perform basic quality control procedures and basic testing on a customer's program. It is outside the scope of our work to test programs for days with every possible combination of settings and in every possible market condition.
You acknowledge it is outside our scope of work to do things like optimizing for profitability and performing extensive back tests unless it is specifically agreed to before the job starts.
Money Back Guarantee (for coding jobs)
You may request full refund if we do not deliver within 7 calendar days after the estimated time of delivery. Our working days are defined as Monday through Friday excluding all major holidays. We strive to finish our customer's work as fast as possible, even if that means programming on non-work days when possible. However, non-work days should not be counted in the timing. The job starting time is considered to be when cleared payment is received. Clearing times will vary depending on the chosen payment method. We do not process any payments but use 3rd party payment processors. So we have no control over the process and are not responsible for the time it takes for payments to clear. Therefore, it is possible for the starting time to be delayed.
If after receiving the completed program, you are not satisfied, we will attempt to reprogram your program free of charge if the error or bug is a result of incorrect programming done on our part. We will make every attempt to fix the program before any refund request is considered. You may request a refund if we fail to complete the reprogramming within 7 calendar days from the last time of request.
Refunds may be denied if you cannot provide evidence or supporting information that will help us investigate the problem and/or perform the reprogramming.
Refunds may be denied if you have problems installing, setting, running, or testing the program due to a lack of experience or other factors that we have no control over.
Refunds will be denied if customer responsibilities are not met as described in the "Customer Responsibilities" section posted above.
Refunds will be denied due to issues with profitability. We program only according to our customer's specifications and are not responsible for profitability.
Refunds may be denied in rare cases when the customer requires something that is not technically possible. We may not know or realize this until after starting on the job or delivering the program. If it is technically not possible to do something or if customer requirements are not realistic then refunds may be denied. Examples of these situations may be caused by, but not limited to, the following: repainting or faulty custom indicators, broker limitations, broker rules, 3rd party software running at the same time as our program, technical limitations of internet connection, trading platform or computer issues, and MQL programming language limitations.
Refunds will be denied if a problem is caused by a 3rd party program that we did not originally make. This includes but is not limited to, custom indicators, DLL, and other software.
Refunds will be denied if a customer's program stops working due to changes with the Metatrader platform and/or MQL language that take effect after we have already delivered the customer's program.
If after 14 calendar days, starting from the day we send you the program, we are not notified of any bugs/problems/issues we will automatically assume that the program is operating correctly and will consider the job finished. In the event we automatically consider a programming job complete, all refund requests will become invalid. See the "Customer Responsibilities" section for more information.
Refunds will be denied if the customer is in violation of the Terms and Conditions stated on this webpage.
All valid refunds will be processed no later than 7 calendar days after the valid request is made.
Ownership of Programs (for coding jobs)
You acknowledge that we automatically give full ownership of all contracted programs we make to our customers.
You acknowledge that all contracted programs we make can be resold, modified, or shared by the customer as the customer sees fit.
You acknowledge that all rights to a contracted program we make belongs to the customer. If a customer does not specifically say that certain copyright information needs placed in the program, we will place our information there by default instead of leaving it blank. A customer can have our copyright information removed with a simple request. We do not need or want any copyright or resell rights to any program we make for our customers.
Confidentiality (for coding jobs)
You acknowledge that we automatically give full confidentiality to all customers or potential customers.
You acknowledge that we will never share, give away, or sell any confidential trade secrets, programs, ideas, or strategies sent to us by customers or potential customers.
You acknowledge that a Non-Disclosure Agreement (NDA) is optional and can be signed between both parties before a job begins.
You acknowledge that a separate written contract is optional and can be signed between both parties before a job begins.
Termination of Project (for coding jobs)
You are entitled to request a termination of the project anytime before full payment is sent.
Once full payment has been sent, you are not entitled to request termination of the project unless we fail to meet our obligations described in the "Money Back Guarantee" section above.
We reserve the right to initiate the termination of the project at any time and for any reason. In such a case, we will promptly return your payment in full amount.
We may, at our sole discretion, terminate a project due to a breach of the 'Terms' by the customer. In such an event, both parties will not be bound any longer by the 'Terms' and we will consider the project as finished.